Staff Training


 * Not to be confused with Training (Room)

In order to keep your Hospital running smoothly it is mandatory to properly train your Staff so they are prepared for an ever growing demand of special qualifications, as new Patients bring in a whole collection of Illnesses that need to be treated.

Training not only allows for better treatment but can also aid your Research efforts.

Ability
Each Staff has a measure of Ability, representing how skilled they are at their profession. This Ability is represented by a number of stars next to their name. Ability can range from 1 to 5 Stars, 5 being the best.

Experience
As your Staff perform tasks, they accrue experience. This can be seen as a dark circle around their next Ability star. Hovering over a Staff's Ability stars will show how many experience points they have.

As your Staff work, they accrue experience. Experience is required to earn a Promotion. As an employee gains more promotions, they require more experience to reach the next Rank. You can see how much experience a Staff has in their current Rank by inspecting them, then hovering over the blue Ability star underneath their title.

Experience Costs

Rank 1: All Staff start with at least Rank 1

Rank 2: 100 experience

Rank 3: 200 experience

Rank 4: 300 experience

Rank 5: 400 experience

Staff Training
After your Staff has gained lots of experience on their job, they'll be ready for Promotion. Additional training is required to give them new qualifications and raise their abilities.

Training Staff requires the Training room, the number of trainees you can educate at once is determined by the amount of Trainee Desks placed inside.


 * To start a training course, click on the lectern, or drop a suitable member of staff into the room. Staff will also request training when they're ready.
 * In the training screen, select the qualification you want staff to learn, assign a trainer, and select the staff you wish to send on this course. When you're ready, click the start button.
 * Once Staff starts their training they will put their work tasks on halt, if all Janitors are busy learning new skills your hospital may start to drown in litter.

Training Staff is optional and can be delayed.

Trainers
Trainer List
 * If you have a Staff with a particular qualification, they can train other Staff in it. They can even train staff in a different profession. A Nurse with the Diagnostics qualification can train Nurses and Doctors.
 * If none of your Staff have a particular qualification (Mitton University administrators, take heed!), you can hire a Guest Trainer to visit your hospital and provide training.
 * Not all Qualifications are immediately available. Some need to be unlocked or researched.

Cost

 * If you hire a Guest Trainer, the cost is $10,000 plus an additional fee per Trainee ($5,000-$25,000 depending on the qualification being trained).
 * If your Trainer is on-staff, the fee is waived. Frugal!

Training Duration
Training Units (TU)

Required Training Units (TU) is a measure of how much 'work' is required to learn a qualification. This is the first base figure that is used to calculate the final training duration time.

1 (TU) is approximately 1 second of training for a trainer or trainee with a base level skill, (100%), in teaching or learning speed, respectively. So a training course with 240 'Required (TU)', would take 240 seconds or 4 minutes to complete.

Training Modifiers

These are all aspects that can affect the training course duration time for better or for worse. The first of these is the trainer themselves. Every trainer will have a Training Speed, this could be at base level (100%), but could be much greater at (140%), for example. Meaning the training course duration would be reduced.

The next is the trainee. Most have the base training speed (100%). However, some have a faster learning speed, which would reduce the course duration even further. Some trainees are much slower at learning and this would increase the course duration. The more trainees added to the course, the more modifiers are added to the final duration calculation.

The last modifier is the room itself. When building a Training Room you can add items that give a Training Speed Boost, the more of these present in the room, the less time the course will take.

You will see the Estimated Duration, (displayed as in game days), in the Staff Training screen once all aspects of the course have been chosen. Just before you click on 'Start Training'.


 * Different traits and qualifications affect the speed of the learning process.
 * Teacher Masterclass qualification gives +50% Learning Speed and +50% Teaching Speed.
 * The Fast Learner trait gives +50% Learning Speed bonus.
 * The Teacher trait gives +50% Teaching Speed bonus.
 * The Stupid trait gives a -25% Learning Speed penalty.

Promotion
When your Staff has earned sufficient experience, the circle becomes white, indicating they are ready for the next Ability level. They will send you a letter asking to be promoted. You can choose to Promote or Not Now. Delaying promotion causes the Staff to decrease in Happiness. Promotion offers a series of benefits:

After every promotion, Staff will have an open training slot, designated by a dark circle next to their previous qualification. In order to be promoted again, they must receive training at the Training Room to fill that slot.

All promotions require a small increase in pay. You can increase pay even more at this time to increase Pay Satisfaction.

In addition to your Staff gaining stat improvements you can offer a pay rise to improve their happiness.

After your Staff have gained enough experience on their job, they'll be ready for promotion. In order to promote Staff Training is required, this will also give them new qualifications.

Each time a member of your Staff is granted a promotion they gain a new Training Slot, so they can learn a new skill, (unless they have maxed to 5 skills) and a boost to their skills. These skills vary dependant on the staff type. You can view these improvements by visiting the relevant staff pages.

Promotions are optional and can be delayed.

= Qualifications =

Skill Development Only
These qualifications can be trained multiple times, with each new stage increasing the efficiency of the skill.



Customer Service
(Increases Reception and Retail Skills.)



Diagnostics
(Increases Diagnosis Skills)



General Practice
(Increases Diagnosis Skill in GP's Office.)



Maintenance
(Increases Repair and Maintenance Skills throughout the hospital.)



Treatment
(Increases Doctor/Nurse Treatment Skill.)



Ward Management
(Increases Diagnosis Skill in Ward and Treatment Skill in Ward & Fracture Ward.)

Skill and Technical Development
These qualifications open up new abilities or allow staff to work with new machines in certain rooms and can be trained multiple times, with each new stage increasing the efficiency of the skill.



Marketing
(Allows an Assistant to work in Marketing.)



Mechanics
(Allows Janitors to Upgrade Machines.)



Psychiatry
(Allows a doctor to work in Psychiatry; increases Diagnosis & Treatment Skill in Psychiatry.)



Research
(Allows a doctor to work in Research; increases Doctor Research Skill.) Levels II to V must be researched individually before staff members can be trained with them.



Surgery
(Allows a Doctor to work in Surgery.)

Technical Development Only
These qualifications open up new abilities or allow staff to work with new machines in certain rooms.



Genetics
(Allows a Doctor to work in a DNA Lab.)



Ghost Capture
(Allows a Janitor to detect and capture ghosts.)



Injection Administration
(Increases Injection Skill in Injection Room.)



Pharmacy Management
(Increases Treatment Skills in Pharmacy.)



Radiology
(Allows a Doctor to use the M.E.G.A Scanner and increases X-Ray Diagnostic skill.)

Personal Development
These qualifications increase personal traits of staff. This means higher staff work efficiency or simply increases patient happiness as they undergo treatment.



Bedside Manner
(Increase the Happiness of Patients when dealing with them.)



Emotional Intelligence
(Increases Staff Happiness.)



Motivation
(Increases Staff Speed and Efficiency.)



Stamina Training
(Energy drains at a reduced rate. Staff work for longer before requiring a break.)



Training Masterclass
(Increases teaching and learning speed in a Training Room.)